Supervised Visitation Services

Both parents must participate in the intake process before visitations can begin.

Visitation Procedures:

• Monitor will be present at all times during visitation and is monitoring from the moment of arrival.
• All contact between child/children and the non-custodial parent shall take place within monitor's hearing and sight at all times. Parents and children must speak English unless an interpreter is available.
• Custodial and visiting parent will adhere to monitor's guidance at exchange and during scheduled visitation.
• Non-compliance with guidelines or challenging the authority of the monitor may lead to termination of services at the discretion of the monitor.
• Family members or friends who participate in visitation must comply with guidelines.

Please Note:

• Monitor will only convey information between parents regarding child/children's medical needs and/or visitation and exchanges.
• Unless medically authorized or prohibited, dietary requests are not monitored or enforced.
• Custodial and visiting parents are required to meet the needs of child/children during visitation times (ie, bring diaper bag, baby food, changes of clothes, etc.)
• Except for late cancellations and emergencies, calls to the monitor should be made Monday through Friday between the hours of 8:00 am and 5:00 pm.

Rules of Conduct

The following is prohibited during supervised visitation:

• Inappropriate demands for physical contact, foul language, shouting, threats of violence or abuse, attempts to move child/children out of sight or hearing of monitor.
• Passing of correspondence or messages to the other parent (such as regarding legal matters) through child/children or monitor.
• Using the visitation for the service of court documents.
• Sharing of detailed court information or court documents with the child/children  and/or making of promises about future living arrangements, time sharing or visitation modifications. Visit discussions should focus on the present to avoid pressure and/or disappointment.
• Speaking negatively about the other parent, his or her family or designee in front of the child/children and/or questions about the other parent's whereabouts or activities.
• Taking photographs of the child/children without prior written consent from custodial parent.
• Permanent alterations of child/children during visitation without prior written consent of custodial parent. Alteration includes but is not limited to haircuts, tattoos, body or ear piercing.
• Smoking in the presence of the child/children or monitor.
• Weapons or any articles that could be used a weapon at site of visitation.
• Contact or confrontation between parents during exchange or visitation.